How Insurance Adjusters Save Time With AI Inventory Scanning

As an adjuster, you won't have a neat list of belongings or valuables when you walk through a property after a fire, flood, or storm. In fact, only 47% of homeowners prepare an inventory of their possessions to help document losses.

That leaves a lot of work for insurance adjusters. You need to take and sort photos, identify belongings, research replacement values, and much more. When you multiply that work across one home (or multiple claims), building a contents inventory is incredibly tedious and time-consuming.

AI inventory scanning takes manual work off your plate, allowing you to identify and organize individual items in much less time. Learn how this technology works for processing insurance claims and why insurance adjusters are embracing AI-powered features for inventory processing.

What Is AI Inventory Scanning for Insurance Claims?

Traditionally, insurance adjusters had to manually piece together information from multiple sources to create a contents claim. That meant:

• Walking the property and taking dozens of photos
• Jotting down manual notes
• Researching replacement costs
• Manually transferring details into spreadsheets or claims software separately

This is a tedious process for just one asset, but it's a tremendous task to process contents for an entire home or business. But you can't afford to miss anything. Complete, accurate documentation is even more important today because homeowners and businesses face increasingly severe property losses. In fact, property claim severity increased 33% between 2021 and 2024.

So, how can insurance adjusters perform incredibly detailed work without spending hours per claim?

AI inventory scanning gives adjusters a faster way to create records. Instead of entering every item manually into your inventory management software, AI uses computer vision to identify physical objects in photos or videos and convert what it sees into structured inventory data.

Scanlily for insurance adjusters takes that process a step further by combining video recognition with natural-language input. An adjuster can walk through a room with a phone, record its contents, and describe relevant details aloud. From there, Scanlily's AI:

• Analyzes the visual and audio information
• Separates multiple objects into individual inventory entries
• Identifies details such as item type, quantity, brand, model, color, and category

It's always smart to double-check what the AI finds, but even then, this technology saves time and ensures you don't miss any important assets.

How AI Inventory Scanning Works For Processing Insurance Claims

AI inventory scanning can eliminate the stop-and-start work that makes content inventories so time-consuming. Here's what the process looks like with Scanlily.

1. Walk Through the Property and Record Video

Start by recording a video of each room with your phone. You don't need to stop in front of every lamp, book, appliance, or piece of furniture to create a separate entry, either. As long as you take a clear video, the AI can pull multiple items from a single video.

However, it's better to take shorter, focused videos of 30 to 90 seconds per room or section instead of one video of the entire property. You can also start another recording while the previous one processes, so you aren't standing around waiting for the AI to catch up.

2. Narrate Important Details While You Work

Your camera can capture what an object looks like, but it can't necessarily tell why that object matters to the claim. As you record, speak naturally about details that could be useful later. You could mention details about an item's:

• Age
• Condition
• Damage
• Location
• Quantity

Scanlily listens to your narration while analyzing the footage and incorporates your observations into the inventory. Instead of taking a photo and hoping you remember its significance when you're back at your desk, you're documenting that context while it's right in front of you.

3. Let AI Identify and Itemize Everything

Once you've submitted a recording, Scanlily's AI analyzes the video and breaks what it sees into individual records. For each item, AI can populate details like:

• Name and description
• Quantity
• Category
• Brand
• Color
• Other identifying characteristics

4. Make Sure You Capture Model and Serial Numbers

Details always matter in insurance, but they're extra important for documenting high-dollar electronics or appliances. A generic entry for a "TV" or "laptop" won't provide enough information for you to find an appropriate comp or replacement.

If you can, make identifying information visible to the camera. This includes:

• Labels
• Model numbers
• Serial numbers

Scanlily's AI can extract serial numbers, manufacturer part numbers, brands, and models, so you don't need to worry about typing long strings of numbers and letters.

5. Find Current Replacement Values and Comps

Taking a contents inventory is only half the job. Adjusters also need to determine what those belongings are worth - and be prepared to show where those numbers came from.

Scanlily searches the web for comparable products using the information it collected, including images, brands, and model numbers. It can even pull relevant listings from manufacturers and retailers and use them to generate suggested values.

After Scanlily does the initial legwork, you can then:

• Review the listings behind the estimate
• Choose an appropriate comparable
• Allow Scanlily to attach the comparable's URL and image to the item
• Optionally, add the comparable's price to the item's RCV

If a carrier questions a value later, you can back it up with a specific source behind the number.

6. Add Photos, Documents, and Audio

Not everything that supports a claim will fit neatly into an AI-generated description. Scanlily lets you attach additional evidence and context directly to an item's record, including:

• Photos
• Documents
• Written notes
• Audio clips
• Additional images

Attachments are timestamped and associated with the user who added them, creating a history of what information was added and when.

7. Review and Generate the Claims Report

AI gives you a faster, cleaner starting point, but it can't make all of the decisions for you. As an adjuster, you have the final say. Before completing the claim, review the inventory for accuracy and make any necessary corrections to:

• Item descriptions
• Quantities
• Model numbers
• Condition
• Values,

Once everything looks right, Scanlily turns your inventory into a finished contents schedule. Claims reports can include information such as the room, item, brand, model, age, condition, RCV, comparable URL, and totals. You can also export the data as an Excel file or CSV.

Why Switch to AI Inventory Scanning for Insurance Adjustments?

Property damage and loss are on the rise, and insurance adjusters are only getting busier. Instead of doing everything manually, you can switch to AI-powered inventory scanning to:

• Save time: Claims handlers spend around 30% of their time on low-value work. AI inventory scanning reduces your workload so you can focus on tasks that matter. Instead of taking photos in the field and later spending hours identifying belongings, you can start building a complete inventory during the walkthrough.
• Capture a more complete inventory: A single room may contain dozens or even hundreds of items, and it's easy to overlook small or less obvious ones. Scanlily's AI can identify multiple objects from the same recording and turn them into separate inventory entries, including quantities and identifying details.
• Handle more claims for less hassle: AI inventory scanning makes your workload both manageable and scalable. With Scanlily, adjusters can record multiple videos back-to-back while earlier recordings process in the background. By the time you review the claim, a lot of the legwork is already done for you.

Turn Walkthroughs Into Claims-Ready Inventories

Insurance adjusting requires attention to detail and plenty of documentation. Still, you don't have to spend hours on mindless tasks to do your job well. With Scanlily, you can record a property, narrate important details, automatically identify and organize individual items, research current comps, and connect supporting documentation to each record. AI won't replace you: it simply takes on the repetitive work while you stay in control of the final claim.

Ready to put AI to work on your next walkthrough? Start using Scanlily for free.